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CUSTOMER SERVICE

At SelfCare Canada, we take customer service seriously. Our team is available to assist you Monday through Friday, 10am to 4pm Eastern time. If you have any questions or concerns, we are here to help. Just shoot us an email at info@selfcare-Canada.com and we’ll get back to you as soon as possible. We are committed to providing you with the best customer service and we look forward to hearing from you soon.

Makeup Models

REPRESENTATIVES AND BEAUTY ADVISORS ARE AVAILABLE

MON-FRI: 10am - 4pm Eastern time

CHAT WITH US​

Representatives and Beauty
Advisors are available:

MON-FRI: 10am - 4pm Eastern time

LOCATIONS

FREQUENTLY ASKED QUESTIONS

  • How can I become a model and influencer for SelfCare Canada
    If you are interested in becoming a model and influencer for SelfCare Canada, please send us an email with your portfolio to info.sccanada@gmail.com. We will review your portfolio and profile. We will contact you shortly.
  • What is the efficient 5-in-1 SelfCare Canada line?
    The 5-in-1 SelfCare Canada line is our signature collection of facial care products that are designed to help you keep your skin looking and feeling healthy. The 5-in-1 line includes 5 efficients ingredients in our line ; Cleanser, toner, moisturizer, hyaluronic acid serum, and body cream.
  • What Hyaluronic acid 5 and 1 SelfCare Canada does to skin?
    Hyaluronic acid 5 and 1 from SelfCare Canada helps to deeply nourish skin and lock in moisture. This combination of hyaluronic acid helps to plump up the appearance of skin, reduce the appearance of wrinkles and fine lines, and restore skin’s natural elasticity. It also helps to repair and protect skin from environmental damage, leaving it feeling soft and smooth.
  • You are interested to do promotion / distribution of the SelfCare Canada products, which department do I contact?
    How do I become a promotion/distribution partner for Selfcare Canada products? A: To become a promotion/distribution partner for Selfcare Canada products, please contact info.sccanada@gmail.com
  • Is the brand cruelty-free?
    Yes, all of the products offered by Selfcare Canada are cruelty-free and not tested on animals. We are committed to providing our customers with quality skin care products that are made with natural ingredients.
  • Can I have free shipping?
    Yes! We offer free shipping on orders over $75 within Canada.
  • How long does it take to receive my delivery?
    The estimated delivery time for orders within Canada is 1-7 business days. For orders outside of Canada, please allow up to 10-15 business days. Please note that delivery times may vary due to the availability of the product and/or other factors outside of our control.
  • Can I have a refund on my products purchased?
    We don't accept refund on cosmetics, beauty, skincare products based on our cleanliness policy. If your product is damaged, please contact us after 3 days receiving your order with pictures, we will find a solution to send you another product for exchange.
  • How can I work with SelfCare Canada as a beauty counsellor?
    To work with SelfCare Canada as a beauty counsellor, please send us an email to Info@selfcare-canada.com and a brief description of your experience and qualifications. We will get back to you with more information. We look forward to hearing from you
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